Wrike Review

What Is Wrike?

Wrike is a cloud-based project management and collaboration platform that helps teams and organizations streamline their work processes and improve productivity. It provides a centralized workspace where teams can plan, track, and manage their projects, tasks, and workflows.

With Wrike, users can create tasks, set priorities, assign responsibilities, and define deadlines for individual team members. It offers features such as task management, project scheduling, file sharing, real-time collaboration, time tracking, reporting, and integration with other popular tools and software.

One of the key features of Wrike is its flexible and customizable nature. Users can tailor the platform to their specific needs by creating custom workflows, templates, and dashboards. This allows teams to adapt the system to match their unique project management processes and work styles.

Wrike also supports team collaboration by enabling members to communicate and collaborate on tasks and projects within the platform. Users can leave comments, share files, and receive real-time updates on project progress, helping to foster effective communication and coordination among team members.

The platform is widely used across various industries and by teams of different sizes, from small businesses to large enterprises. It aims to improve project visibility, enhance team collaboration, and increase overall efficiency and productivity within organizations.

Wrike Features

Wrike offers a wide range of features to help teams and organizations effectively manage their projects and collaborate efficiently. Here are some key features of Wrike:

1. Task Management: Wrike allows you to create tasks, assign responsibilities, set due dates, and track progress. You can organize tasks in folders, create task dependencies, and visualize task relationships on Gantt charts.
2. Project Planning and Scheduling: You can create project plans, define milestones, and set project timelines. Wrike provides interactive Gantt charts and timeline views to help you visualize project schedules and dependencies.
3. Collaboration and Communication: Wrike offers real-time collaboration features, including task comments, file sharing, @mentions, and notifications. Team members can collaborate within tasks, share feedback, and stay updated on project changes.
4. File Sharing and Document Management: Wrike provides a centralized platform for file sharing, storage, and version control. You can attach files to tasks, collaborate on documents, and maintain a secure repository of project-related files.
5. Customizable Workflows: Wrike allows you to create custom workflows to match your team’s specific processes. You can define task statuses, create automation rules, and set up approval workflows to streamline work processes.
6. Time Tracking and Reporting: Wrike enables you to track time spent on tasks and projects, helping you monitor resource utilization and project progress. It offers reporting and analytics features to generate custom reports, visualize data, and track team performance.
7. Integration with External Tools: Wrike integrates with various third-party tools and platforms, including email clients, document editors, communication tools, and more. This allows for seamless collaboration and data synchronization between different systems.
8. Mobile Apps: Wrike provides mobile apps for iOS and Android devices, allowing you to access and manage your projects on the go. You can stay connected with your team, receive notifications, and update tasks from your mobile device.

These are just a few of the many features offered by Wrike. The platform is designed to provide a comprehensive project management and collaboration solution for teams of all sizes, empowering them to work more efficiently and effectively.

Wrike pricing plans

Wrike offers different pricing plans to cater to the needs of various organizations. Here are the main pricing plans offered by Wrike as of my knowledge cutoff in September 2021. Please note that pricing and plans may have changed since then, so it’s recommended to visit the Wrike website or contact their sales team for the most up-to-date information:

1. Free: Wrike offers a free plan that allows for up to 5 users. It provides basic task management, collaboration features, and limited storage space.
2. Professional: The Professional plan is suitable for small teams or businesses. It offers advanced project management and collaboration features, including Gantt charts, custom dashboards, shareable dashboards, time tracking, and reporting. The pricing for the Professional plan is based on the number of users and starts at a monthly or annual subscription.
3. Business: The Business plan is designed for larger teams and provides additional features such as advanced security controls, customization options, request forms, time tracking reports, and integrations with other tools. The pricing for the Business plan is also based on the number of users and is available as a monthly or annual subscription.
4. Enterprise: The Enterprise plan is a customizable solution for larger organizations with complex project management needs. It offers enterprise-grade security, dedicated customer success manager, advanced analytics, and specialized support. The pricing for the Enterprise plan is typically customized based on specific requirements, and you need to contact the Wrike sales team for detailed pricing information.

In addition to these main plans, Wrike may offer add-ons or extra features that can be purchased separately, such as extra storage space, professional services, and additional integrations.

It’s important to note that pricing plans and features may have changed or evolved since my knowledge cutoff date, so I recommend visiting the Wrike website or contacting their sales team to get the most accurate and up-to-date pricing information for your specific requirements.

Wrike Ease of Use

Wrike is designed to be user-friendly and intuitive, offering a user interface that is relatively easy to navigate and understand. Here are some aspects of Wrike’s ease of use:

1. User Interface: Wrike provides a clean and visually appealing interface. The main dashboard displays project overviews, task lists, and recent activity, giving users a clear overview of their projects and tasks. The navigation is straightforward, allowing users to access different sections and features easily.
2. Task Management: Creating and managing tasks in Wrike is simple and intuitive. You can quickly create tasks, assign them to team members, set due dates, and track progress. Tasks can be organized into folders and projects, making it easy to structure your work.
3. Collaboration: Wrike emphasizes collaboration and offers features that facilitate teamwork. Users can leave comments on tasks, share files, and collaborate in real time. The @mention functionality allows for easy communication and notification of team members. Overall, Wrike promotes efficient collaboration within projects.
4. Customizability: Wrike is flexible and customizable to adapt to different workflows and preferences. You can create custom workflows, set up task statuses, and create automation rules to match your team’s specific processes. The ability to customize dashboards and reports helps users focus on the most relevant information.
5. Integration: Wrike integrates with various third-party tools and services, such as email clients, document editors, and communication platforms. This integration capability enhances usability by allowing users to work seamlessly with their preferred tools without switching between different applications.
6. Training and Support: Wrike provides resources to help users get started and make the most of the platform. This includes video tutorials, documentation, and customer support. The availability of training materials and support options can contribute to a smoother onboarding process and ongoing assistance when needed.

While Wrike strives to be user-friendly, the specific ease of use may vary depending on individual preferences and prior experience with project management software. Wrike offers a free trial and demo to allow users to explore the platform and evaluate its usability based on their specific needs.

Wrike Security

Wrike prioritizes the security and protection of its users’ data. Here are some key aspects of Wrike’s security measures:

1. Data Encryption: Wrike uses industry-standard encryption protocols to protect data transmission between users’ devices and Wrike’s servers. This ensures that sensitive information remains secure during communication.
2. Data Center Security: Wrike leverages reputable third-party data centers to host its services. These data centers employ robust physical security measures, including strict access controls, surveillance systems, and redundant power and cooling infrastructure.
3. User Access Controls: Wrike allows administrators to manage user access and permissions. They can define roles and assign appropriate levels of access to team members, ensuring that individuals only have access to the information necessary for their roles.
4. Authentication and Authorization: Wrike supports various authentication methods, including password-based authentication, Single Sign-On (SSO), and multi-factor authentication (MFA). These measures enhance the security of user accounts by requiring additional verification steps during login.
5. Data Backups and Recovery: Wrike regularly performs data backups to protect against data loss. In the event of an unforeseen incident, they have processes in place for data recovery and restoration to minimize disruption and ensure data integrity.
6. Compliance and Certifications: Wrike complies with industry standards and regulations to safeguard user data. It maintains certifications such as ISO 27001, SOC 2 Type II, and GDPR compliance, demonstrating its commitment to security and data privacy.
7. Employee Access Controls: Wrike restricts access to user data to authorized personnel only. Their employees undergo security training and are subject to strict confidentiality obligations to protect user information.
8. Security Audits and Testing: Wrike regularly conducts security audits, vulnerability assessments, and penetration testing to identify and address potential security vulnerabilities. This helps ensure that their systems are robust and resistant to potential threats.

It’s important to note that while Wrike takes significant measures to protect user data, no system can guarantee 100% security. Users should also take steps to maintain good security practices, such as using strong passwords, enabling two-factor authentication, and adhering to internal security policies.

For the most up-to-date and detailed information on Wrike’s security practices, it is recommended to visit their website or contact their sales team to inquire about specific security features and compliance relevant to your organization’s needs.

Wrike Customer Support

Wrike offers customer support to assist users with any questions, issues, or concerns they may have. Here are some key aspects of Wrike’s customer support:

1. Support Channels: Wrike provides multiple channels for users to reach out to their support team. This typically includes email support, live chat, and a ticketing system. Users can choose the channel that is most convenient for them to seek assistance.
2. Help Center and Documentation: Wrike maintains a comprehensive help center and documentation resources. These resources consist of user guides, FAQs, video tutorials, and knowledge base articles that cover various aspects of using the platform. Users can refer to these resources for self-help and troubleshooting.
3. Customer Success Managers: Wrike offers dedicated customer success managers for its Enterprise plan customers. These managers work closely with the organization to understand their specific needs, provide guidance on best practices, and offer ongoing support and consultation to ensure successful adoption of the platform.
4. Training and Onboarding: Wrike provides training resources to help users get started and maximize their usage of the platform. This may include webinars, video tutorials, and educational materials. Wrike may also offer personalized onboarding sessions to help teams set up their workflows and optimize their use of the platform.
5. Community and User Forums: Wrike maintains an active community where users can engage with each other, share experiences, ask questions, and seek advice. This community-driven platform allows users to learn from one another, share best practices, and collaborate on finding solutions to common challenges.
6. Service-Level Agreements (SLAs): Wrike may offer different levels of support based on the selected pricing plan or service agreement. This may include response time guarantees, priority support, and other benefits to ensure a higher level of assistance for customers with specific needs.

It’s worth noting that the availability and extent of customer support may vary depending on the pricing plan, subscription type, or service level agreement. It is recommended to refer to Wrike’s official website or contact their sales team to obtain the most accurate and up-to-date information on the customer support options available for your specific situation.

Who Is Wrike Best For?

Wrike is a versatile project management and collaboration platform that caters to the needs of various teams and organizations. It can be beneficial for a wide range of users, including:

1. Small and Medium-Sized Businesses: Wrike is well-suited for small and medium-sized businesses that need a centralized platform to manage projects, tasks, and collaboration. It helps teams streamline their workflows, enhance communication, and improve productivity.
2. Remote and Distributed Teams: Wrike’s cloud-based nature makes it ideal for remote and distributed teams that work across different locations and time zones. It enables team members to collaborate in real time, access project information from anywhere, and stay connected regardless of their physical location.
3. Marketing and Creative Teams: Wrike offers features that specifically cater to marketing and creative teams. It allows for creative briefings, file sharing, proofing, and review workflows, helping streamline marketing campaigns, content creation, and design processes.
4. IT and Software Development Teams: Wrike provides functionalities that align with the needs of IT and software development teams. It offers task management, Agile project management, bug tracking, and integration capabilities with developer tools, making it suitable for managing software development projects and Agile methodologies.
5. Project Managers: Wrike supports project managers in planning, organizing, and tracking project progress. Its features, such as Gantt charts, task dependencies, resource management, and reporting, empower project managers to efficiently manage projects, allocate resources, and monitor project timelines.
6. Enterprise Organizations: Wrike’s Enterprise plan caters to larger organizations with complex project management needs. It offers advanced security features, customization options, dedicated support, and integration capabilities, making it suitable for scaling and managing projects across multiple departments and teams.

It’s important to note that while Wrike can benefit a wide range of users, the suitability may vary depending on specific requirements, team size, industry, and project management methodologies. It’s recommended to evaluate your organization’s needs and consider a trial or consultation with Wrike to determine if it aligns with your specific use case.

FAQs

Is Wrike a cloud-based platform?

Yes, Wrike is a cloud-based project management and collaboration platform. It is accessible via web browsers and offers mobile apps for iOS and Android devices.

Can Wrike integrate with other tools and software?

Yes, Wrike provides integration capabilities with a wide range of third-party tools and software. This includes popular tools like Microsoft Office 365, Google Workspace, Salesforce, Slack, Jira, and more. Integration allows for seamless data synchronization and collaboration between different systems.

Does Wrike offer a free version?

Yes, Wrike offers a free plan that allows up to 5 users. The free plan provides basic task management and collaboration features, but it may have limitations in terms of storage space and advanced functionalities available in paid plans.

Does Wrike support Agile project management methodologies?

Yes, Wrike offers features that support Agile project management methodologies. It provides Kanban boards, task dependencies, Agile templates, and custom workflows, making it suitable for Agile teams to manage their projects.

What security measures does Wrike have in place?

Wrike prioritizes the security of user data. It employs data encryption, data center security measures, user access controls, authentication methods, data backups, compliance with industry standards, and regular security audits and testing. Wrike maintains certifications such as ISO 27001 and SOC 2 Type II.

Can Wrike be customized to match specific workflows?

Yes, Wrike is customizable to adapt to different workflows. Users can create custom workflows, set up task statuses, and define automation rules to match their team’s specific processes. Customizable dashboards and reports help users focus on relevant information.

What support options are available for Wrike users?

Wrike provides customer support through various channels, including email support, live chat, and a ticketing system. They have a comprehensive help center, documentation resources, video tutorials, and a user community where users can seek assistance, find resources, and engage with other users.