Vueling Review : Book Your Flight with Vueling

What is Vueling Airlines?

Vueling Airlines is a low-cost airline based in Barcelona, Spain. It was founded in 2004 and has grown to become one of the largest airlines in Spain, with flights to over 100 destinations across Europe, Africa, and the Middle East.

Vueling operates a modern fleet of Airbus A319, A320, and A321 aircraft, and is known for its affordable fares and high level of customer service. The airline is part of the International Airlines Group (IAG), which also owns British Airways, Iberia, and Aer Lingus.

What are the packages Vueling Airlines offer?

Vueling Airlines offers several packages to its customers, each with different features and benefits. Here are some of the packages that Vueling Airlines offers:

1. Basic: This is Vueling’s most basic package and includes only the flight ticket. Customers can choose their seat during online check-in or at the airport, but they will have to pay an additional fee for any additional services they may require.
2. Optima: This package includes additional services such as seat selection, one piece of checked luggage, priority boarding, and the ability to change or cancel the booking for a fee.
3. Family: This package is designed for families traveling with children and includes priority boarding, a discount on the first piece of checked luggage, and the option to change the booking for free.
4. TimeFlex: This package offers maximum flexibility to customers, allowing them to change or cancel their booking up to two hours before the scheduled departure time without any fees. It also includes all the benefits of the Optima package, such as priority boarding, one piece of checked luggage, and seat selection.
5. Excellence: This is Vueling’s premium package, which includes all the benefits of the Optima package, as well as additional services such as access to the VIP lounge, a premium menu, and additional baggage allowance.

It’s important to note that the availability of these packages may vary depending on the route and the date of travel. Customers can check the available packages for their specific flight when making their booking on the Vueling Airlines website.

Is Vueling Airlines legit?

Yes, Vueling Airlines is a legitimate airline that operates under the regulations and laws of the countries it operates in. The airline is based in Barcelona, Spain and is registered with the Spanish authorities. It is a member of the International Airlines Group (IAG), which is one of the largest airline groups in the world, and operates flights to over 100 destinations in Europe, Africa, and the Middle East.

Vueling Airlines has also received several awards and recognitions for its services, including being named the “Best Low-Cost Airline in Europe” by Skytrax in 2018 and 2019. Additionally, the airline has a good safety record and adheres to strict safety standards set by the aviation industry.

Overall, Vueling Airlines is a reputable and reliable airline that offers affordable flights and a high level of customer service to its passengers.

Who is Vueling Airlines Owned By?

Vueling Airlines is owned by the International Airlines Group (IAG), which is a British-Spanish multinational airline holding company. IAG was formed in 2011 by the merger of British Airways and Iberia, and it later acquired Aer Lingus and Vueling Airlines. IAG is headquartered in London, UK and has its operational headquarters in Madrid, Spain.

The group also owns several other airlines and subsidiaries, including LEVEL, a low-cost long-haul airline, and British Airways Holidays, a travel company that provides holiday packages.

Where Does Vueling Airlines Fly?

Vueling Airlines operates flights to over 100 destinations across Europe, Africa, and the Middle East. Some of the most popular destinations served by Vueling Airlines include:

1. Spain: Vueling operates flights to several destinations in Spain, including Madrid, Barcelona, Malaga, Alicante, Seville, Valencia, and Bilbao.
2. Italy: Vueling operates flights to several destinations in Italy, including Rome, Florence, Venice, Milan, Naples, and Palermo.
3. France: Vueling operates flights to several destinations in France, including Paris, Marseille, Nice, Toulouse, and Bordeaux.
4. Greece: Vueling operates flights to several destinations in Greece, including Athens, Santorini, Mykonos, and Thessaloniki.
5. Portugal: Vueling operates flights to several destinations in Portugal, including Lisbon, Porto, and Faro.
6. Morocco: Vueling operates flights to several destinations in Morocco, including Marrakesh, Casablanca, and Tangier.
7. United Kingdom: Vueling operates flights to several destinations in the United Kingdom, including London, Manchester, and Edinburgh.

It’s important to note that the availability of flights to specific destinations may vary depending on the time of year and other factors. Customers can check the available destinations and flights on the Vueling Airlines website.

What It’s Like to Fly with Vueling Airlines?

Flying with Vueling Airlines can be a pleasant and convenient experience for passengers. Here are some key points about what it’s like to fly with Vueling Airlines:

1. Affordable Fares: Vueling Airlines is a low-cost carrier, which means that its fares are generally more affordable than those of full-service airlines. However, customers should be aware that additional fees may apply for certain services, such as checked baggage, seat selection, and food and drinks on board.
2. Modern Fleet: Vueling Airlines operates a modern fleet of Airbus A319, A320, and A321 aircraft, which are equipped with comfortable seats and modern amenities.
3. On-Time Performance: Vueling Airlines has a good track record of on-time performance, which means that flights are generally punctual and arrive at their destinations on time.
4. Customer Service: Vueling Airlines is known for its friendly and helpful customer service, with staff members who are trained to assist passengers with any questions or concerns they may have.
5. In-Flight Services: Vueling Airlines offers a range of in-flight services to passengers, including snacks and drinks for purchase, in-flight entertainment, and a selection of magazines and newspapers.
6. Loyalty Program: Vueling Airlines has a loyalty program called Vueling Club, which allows members to earn points for flights and other purchases that can be redeemed for discounts on future flights and other benefits.

Overall, flying with Vueling Airlines can be a comfortable and convenient experience for passengers, particularly those who are looking for affordable fares and a good level of customer service.

Does Vueling Airlines Serve Food and Drinks?

Vueling Airlines offers a range of food and drinks for purchase on board its flights. The menu varies depending on the length of the flight, the time of day, and the destination.

On short flights, Vueling Airlines offers a selection of snacks, such as sandwiches, salads, and pastries, as well as a variety of drinks, including water, soft drinks, juices, and coffee or tea. On longer flights, Vueling Airlines also offers hot meals, which may include a choice of main course and a dessert.

Passengers can purchase food and drinks on board using a debit or credit card. It’s important to note that the availability of certain items may vary depending on the flight and the time of day, and that prices may be higher than those charged at restaurants and cafes on the ground.

Customers who have specific dietary requirements or preferences are advised to contact Vueling Airlines in advance to request a special meal. Vueling Airlines offers a range of special meals, including vegetarian, vegan, gluten-free, and lactose-free options, which can be requested at the time of booking or up to 24 hours before the flight.

What are People Saying About Vueling Airlines?

The opinions of passengers about Vueling Airlines can vary depending on their individual experiences. Here are some common themes from reviews and opinions of Vueling Airlines:

1. Affordable Prices: Many passengers appreciate the low prices offered by Vueling Airlines, which can be a great value for those looking for a budget-friendly airline option.
2. On-Time Performance: Vueling Airlines has a good track record of on-time performance, which is important for passengers who need to arrive at their destination on time.
3. Friendly Staff: Many passengers appreciate the friendly and helpful attitude of Vueling Airlines staff, who are often praised for their customer service.
4. In-Flight Services: Some passengers have reported that the food and drink options offered by Vueling Airlines are limited or expensive, while others have enjoyed the range of services provided, including the in-flight entertainment.
5. Delayed or Cancelled Flights: Some passengers have reported issues with delayed or cancelled flights, which can cause inconvenience and frustration.
6. Baggage Issues: Some passengers have reported issues with lost or damaged baggage, which can be a hassle to deal with.

It’s important to keep in mind that reviews and opinions can vary, and that individual experiences may differ. Customers can check reviews and opinions of Vueling Airlines on various online travel websites and forums to get a better sense of what to expect.

What’s Vueling Airlines Luggage Policy?

Vueling Airlines’ luggage policy allows passengers to bring one piece of carry-on baggage and one personal item on board free of charge. The carry-on baggage must not exceed the maximum dimensions of 55 x 40 x 20 cm and must not weigh more than 10 kg. The personal item can be a handbag, laptop bag, or small backpack, and must fit under the seat in front of you.

Checked baggage is not included in the price of the ticket and must be purchased separately. Passengers can purchase checked baggage online during the booking process or up to 4 hours before the scheduled departure time. The maximum weight for checked baggage is 23 kg, and the maximum number of pieces allowed varies depending on the fare purchased and the route flown.

Passengers are advised to check Vueling Airlines’ website or contact customer service for the most up-to-date information on luggage policies, as they may vary depending on the route and the type of fare purchased. It’s also important to note that additional fees may apply for excess or oversized baggage, so passengers should make sure to adhere to the luggage policies to avoid any unexpected charges.

Check-in Process for Vueling Airlines

Vueling Airlines offers several check-in options for its passengers, including online check-in, mobile check-in, airport check-in, and self-service kiosk check-in. Here’s a breakdown of the different options:

1. Online Check-In: Passengers can check-in online through Vueling Airlines’ website or mobile app between 24 hours and 1 hour before the scheduled departure time. Online check-in allows passengers to select their seats, print their boarding passes, and avoid waiting in line at the airport.
2. Mobile Check-In: Passengers can also check-in using Vueling Airlines’ mobile app, which is available for both iOS and Android devices. Mobile check-in allows passengers to access their boarding pass directly from their mobile device.
3. Airport Check-In: Passengers who are unable to check-in online or via mobile app can check-in at the airport. The airport check-in counters usually open 2 hours before the scheduled departure time and close 40 minutes before departure for domestic flights, and 60 minutes before departure for international flights.
4. Self-Service Kiosk Check-In: Some airports also offer self-service kiosks, which allow passengers to check-in and print their boarding passes themselves.

Passengers are advised to arrive at the airport with enough time to complete the check-in process, drop off any baggage, and go through security before the scheduled departure time. It’s also important to note that some airports may have different check-in procedures, so passengers should check Vueling Airlines’ website or contact customer service for specific information about their departure airport.

Does Vueling Airlines Have a Cancellation and Refund Policy?

Yes, Vueling Airlines has a cancellation and refund policy, which may vary depending on the type of fare purchased. Here’s a general overview of the policy:

1. Refundable and Non-Refundable Fares: Vueling Airlines offers both refundable and non-refundable fares. Refundable fares are usually more expensive, but they allow passengers to cancel or change their reservations without penalty.
2. Cancellation and Change Fees: For non-refundable fares, Vueling Airlines charges a fee to cancel or change a reservation. The fee varies depending on the type of fare purchased and the time remaining before the scheduled departure.
3. Time Limits for Cancellation: Passengers who cancel their reservations within 24 hours of the booking time may be eligible for a full refund, as long as the booking was made at least 7 days before the scheduled departure.
4. Voucher or Refund: In case of flight cancellation or significant delay, passengers may be offered a voucher or a refund. The voucher can be used for a future flight with Vueling Airlines, while the refund will be issued to the original form of payment.
5. Process for Requesting a Refund: Passengers who wish to request a refund should contact Vueling Airlines’ customer service, either by phone or through their website. The process for obtaining a refund may take several weeks, depending on the specific circumstances and the method of payment.

Passengers are advised to review Vueling Airlines’ cancellation and refund policy before making a reservation, and to contact customer service if they have any questions or concerns.

How is Vueling Airlines Customer Service?

Vueling Airlines’ customer service has received mixed reviews from passengers. While some passengers have reported positive experiences with the airline’s customer service representatives, others have reported issues with long wait times, language barriers, and difficulty getting a timely response to their inquiries.

Vueling Airlines offers customer service through several channels, including phone, email, and social media. The airline also provides a frequently asked questions (FAQ) section on its website, which can be a helpful resource for passengers who have questions about their reservations or flights.

One potential challenge with Vueling Airlines’ customer service is that the airline operates in several countries and languages, which can make it difficult for non-native speakers to communicate effectively. However, the airline does offer customer service in multiple languages, including English, Spanish, French, Italian, and German.

Overall, passengers who have had positive experiences with Vueling Airlines‘ customer service have cited the representatives’ helpfulness, friendliness, and responsiveness. However, passengers who have had negative experiences have reported issues with long wait times, unhelpful representatives, and difficulty getting a timely resolution to their inquiries.

Is Vueling Airlines Worth It?

Whether or not Vueling Airlines is worth it depends on a number of factors, including the passenger’s individual needs and preferences, as well as their budget. Here are some things to consider when evaluating whether or not Vueling Airlines is worth it:

1. Cost: Vueling Airlines is known for offering affordable fares, particularly for short-haul flights within Europe. If price is a primary consideration, Vueling Airlines may be worth it for passengers looking for a budget-friendly option.
2. Routes: Vueling Airlines operates flights to a variety of destinations across Europe and beyond. Passengers should evaluate whether or not the airline offers convenient routes to their desired destinations.
3. Amenities: Vueling Airlines is a budget airline, which means that it may not offer as many amenities as some other airlines. Passengers should consider whether or not they are willing to forego certain amenities, such as in-flight meals or entertainment, in exchange for lower fares.
4. Customer Service: As mentioned earlier, Vueling Airlines’ customer service has received mixed reviews from passengers. Passengers should consider the level of customer service they expect from an airline and evaluate whether or not Vueling Airlines meets their standards.

In general, Vueling Airlines may be worth it for passengers looking for an affordable, no-frills option for short-haul flights within Europe. However, passengers who prioritize amenities or customer service may prefer to fly with other airlines that offer a more premium experience.

FAQs

What is Vueling Airlines?

Vueling Airlines is a Spanish low-cost airline that operates flights to more than 130 destinations in Europe, Africa, and the Middle East.

How can I book a flight with Vueling Airlines?

You can book a flight with Vueling Airlines by visiting their website, mobile app, or by contacting their customer service team.

What is Vueling’s baggage allowance?

Vueling Airlines’ baggage allowance depends on the type of fare you have purchased. Basic fare passengers are allowed to bring one piece of cabin baggage weighing up to 10 kg, while Optima and Family fare passengers are allowed to bring one piece of cabin baggage weighing up to 10 kg and one checked baggage weighing up to 23 kg.

What is Vueling’s check-in policy?

Vueling Airlines allows passengers to check-in online, via their mobile app, or at the airport check-in desks. The check-in deadline varies depending on the departure airport, but it is generally between 30 minutes and 2 hours before the scheduled departure time.

What is Vueling’s cancellation policy?

Vueling Airlines’ cancellation policy varies depending on the fare type you have purchased. Basic fare tickets are non-refundable, while Optima and Family fare tickets are refundable with some conditions.

What is Vueling’s frequent flyer program?

Vueling Airlines’ frequent flyer program is called Vueling Club. Members can earn points on flights and other purchases, which can be redeemed for flights, seat upgrades, and other benefits.

Does Vueling Airlines offer in-flight meals?

Vueling Airlines offers a range of food and drink options for purchase onboard their flights, including hot and cold sandwiches, salads, snacks, and beverages.

What is Vueling Airlines’ on-time performance record?

Vueling Airlines’ on-time performance record varies depending on the route and time of year. However, according to recent data, their on-time performance rate is generally around 80%.